ARLINGTON, Virginia – At the forefront of innovation in hospitality technology, the GoTab foodservice commerce platform has unveiled a new all-in-one restaurant point of sale to further help savvy operators deliver a robust customer experience.
A cloud-based point of sale responsive to customer needs and preferences
The GoTab Restaurant Point of Sale was designed to help operators adapt to changing consumer preferences while creating a personal connection with customers. As the global pandemic has changed the restaurant industry, customer preferences have changed and customers now expect a different kind of hospitality experience, tailored to their needs and preferences. With QR code ordering, customers enjoy being in control of the ordering and payment experience, choosing to order what they want, when they want. With the GoTab all-in-one restaurant POS, operators can now easily customize a guest-initiated or server-initiated experience, allowing both parties to boot up and access the order tab. and giving everyone the opportunity to place orders as they wish. This means that GoTab really helps provide the best customer service, making it easy for customers to communicate how they want the restaurant to organize their dining experience.
âGoTab has been a boon to us, helping us reduce manpower and keep track of finances and inventory,â said Joshua Stanford, manager of the Gourmands Neighborhood Pub in Austin, TX. âIt’s easy to use for customers and employees. We’re only a single-location ad, but our feature suggestions are added regularly, and customer support is the best we’ve seen for a point-of-sale system.
GoTab Point of Sale helps servers do more with less effort
With the GoTab POS, front desk staff can handle the very first impression of customers’ on-site experience, which always makes or breaks the overall experience. Servers and managers can start and add a numeric tab, seamlessly push the tab to guests, and then update it later with upsells or order changes. With less time spent taking orders by hand and entering them at an old point of sale, waiters can be proactive and anticipate customer needs with more table touches, more upselling and problem solving. in real time. When guests are ready, they can close their tab on their mobile device via credit card, Apple Pay, or Android Pay. Those who prefer the traditional checkout process can also pay at the table with GoTab’s POS.
A real restaurant business platform
Unlike other point-of-sale systems, GoTab allows operators to capture each customer’s preferences and leverage each customer’s order data to create loyalty programs and better market customers. This provides an opportunity to strengthen ties with customers, enhance their dining experience and continue to communicate with them beyond their restaurant visit.
âThe typical (at best) legacy point-of-sale system is going to capture the person paying a check. In a traditional restaurant – let’s say you have a table of 4, a restaurant is lucky if they can capture data from a single diner for the purposes of loyalty, spend analysis, and marketing. With GoTab, operators have access to the order details of all four diners. So we are providing an operator with exponentially more first-party data, âsaid Tim McLaughlin, CEO of GoTab.
A Comprehensive Menu of Options – Online Food Ordering, Self-Contained Food Delivery and more
GoTab’s technology also provides restaurants with a menu of solutions that can accommodate a wide variety of dining needs. For example, operators may want to start with online food ordering capabilities or a stand-alone take-out and food delivery system that integrates with their existing point-of-sale system. When they later decide to upgrade to a full GoTab point of sale, they have a platform with functions that communicate seamlessly with each other and provide a 360-degree approach to catering operations.
GoTab Restaurant POS Features
- No contract or subscription required
- Quick and easy setup
- Durable, economical and high quality material
- Integrates with GoTab’s premium contactless control terminals and portable terminals
- Cloud-based: Access your point-of-sale data anywhere
- 24/7 live support (phone, chat, email)
- Online training and support
- 99.99% uptime
About GoTab, Inc.
GoTab, Inc., a Restaurant Commerce Platform (RCP), helps large and mid-sized restaurants, breweries, bars, hotels and other places to run profitable and profitable operations while making customers even happier. It integrates with popular point of sale (POS) systems and allows customers to order and pay through a server, order and pay directly from their own mobile phones, or combine the two experiences into one. tab, thanks to its ease of use. -use mobile points of sale, contactless ordering and payment functions and kitchen management systems (KMS). The guest never needs to download a mobile app or create a password. Operators benefit from flexible features that can be quickly applied to access new revenue streams through on-site dining, take-out and delivery, ghost kitchens, retail grocery stores, and more. Founded in 2016, GoTab processes over 250 million transactions per year with operations in 35 US states and growing.
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